{"id":9123,"date":"2025-04-18T23:27:52","date_gmt":"2025-04-18T20:27:52","guid":{"rendered":"https:\/\/waslanet.com\/shipping-and-delivery-policy\/"},"modified":"2025-08-29T01:08:09","modified_gmt":"2025-08-28T22:08:09","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/waslanet.com\/en\/shipping-and-delivery-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9123\" class=\"elementor elementor-9123\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c922c e-con-full e-flex e-con e-parent\" data-id=\"f2c922c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c3a960e e-con-full e-flex e-con e-child\" data-id=\"c3a960e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b61e589 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b61e589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">At Wasla store, we are keen to deliver your orders quickly and efficiently to all regions of the Kingdom of Saudi Arabia through our authorized shipping partners. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f3e749 e-con-full e-flex e-con e-child\" data-id=\"7f3e749\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a6e527 elementor-widget elementor-widget-image\" data-id=\"4a6e527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/waslanet.com\/wp-content\/uploads\/2025\/04\/Asset_13001.png\" title=\"\" alt=\"\" loading=\"lazy\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a753b19 e-con-full e-flex e-con e-parent\" data-id=\"a753b19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0794f69 elementor-widget elementor-widget-n-accordion\" data-id=\"0794f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7950\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-7950\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Delivery time <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7950\" class=\"elementor-element elementor-element-dd1f9c6 e-con-full e-flex e-con e-child\" data-id=\"dd1f9c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7950\" class=\"elementor-element elementor-element-df478f6 e-flex e-con-boxed e-con e-child\" data-id=\"df478f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-264ab4f elementor-widget elementor-widget-text-editor\" data-id=\"264ab4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"324\" data-end=\"390\"><span style=\"color: #000001;\">Orders are shipped within 1-3 business days from the date of order confirmation and payment.<\/span><\/h6><h6 data-start=\"393\" data-end=\"467\"><span style=\"color: #000001;\">Delivery usually takes between 2 to 7 business days depending on the customer&#8217;s location and the nature of the order.<\/span><\/h6><h6 data-start=\"470\" data-end=\"546\"><span style=\"color: #000001;\">Our official working days are Sunday through Thursday (excluding public holidays).<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7951\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7951\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Shipping fees <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7951\" class=\"elementor-element elementor-element-c230e12 e-con-full e-flex e-con e-child\" data-id=\"c230e12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7951\" class=\"elementor-element elementor-element-4a47ea8 e-flex e-con-boxed e-con e-child\" data-id=\"4a47ea8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6c5a0 elementor-widget elementor-widget-text-editor\" data-id=\"8c6c5a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000001;\">Shipping charges are automatically calculated when the order is finalized based on the weight of the products and the customer&#8217;s location.<\/span><\/h6><h6><span style=\"color: #000001;\">Special offers or free shipping may be offered for orders exceeding a certain amount, and will be made clear in in-store promotions. <\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7952\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7952\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\">   Order tracking <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7952\" class=\"elementor-element elementor-element-9e34c0b e-con-full e-flex e-con e-child\" data-id=\"9e34c0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7952\" class=\"elementor-element elementor-element-1c12518 e-flex e-con-boxed e-con e-child\" data-id=\"1c12518\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-352a6f6 elementor-widget elementor-widget-text-editor\" data-id=\"352a6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000001;\">After the order is shipped, the customer will be provided with a tracking number via email or text message to enable them to track the status of the shipment in real time. <\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7953\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7953\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Shipping responsibility <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7953\" class=\"elementor-element elementor-element-ec465c8 e-con-full e-flex e-con e-child\" data-id=\"ec465c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7953\" class=\"elementor-element elementor-element-fe2bffe e-flex e-con-boxed e-con e-child\" data-id=\"fe2bffe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de08379 elementor-widget elementor-widget-text-editor\" data-id=\"de08379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"955\" data-end=\"1076\"><span style=\"color: #000001;\">It is the customer&#8217;s responsibility to provide a correct and detailed shipping address. The store will not be responsible for any delays or non-deliveries caused by an error in the address. <\/span><\/h6><h6 data-start=\"1079\" data-end=\"1227\"><span style=\"color: #000001;\">If delivery is not possible due to absence or non-response, the customer will be contacted to reschedule. In the event of a repeat failure, the order may be canceled or additional charges may apply.   <\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7954\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7954\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Delayed or missing shipment <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7954\" class=\"elementor-element elementor-element-73e452d e-con-full e-flex e-con e-child\" data-id=\"73e452d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7954\" class=\"elementor-element elementor-element-4c595e2 e-flex e-con-boxed e-con e-child\" data-id=\"4c595e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-611b6eb elementor-widget elementor-widget-text-editor\" data-id=\"611b6eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000001;\">We carefully track all shipments with our partners, but in the event of a delayed or lost shipment, please contact customer service within <strong data-start=\"1374\" data-end=\"1388\">7 business days<\/strong> of the shipment date for verification and action.  <\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7955\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7955\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h4 class=\"e-n-accordion-item-title-text\"> Receipt of the application <\/h4><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7955\" class=\"elementor-element elementor-element-f1d465c e-con-full e-flex e-con e-child\" data-id=\"f1d465c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7955\" class=\"elementor-element elementor-element-2e0100f e-flex e-con-boxed e-con e-child\" data-id=\"2e0100f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ae2bbe elementor-widget elementor-widget-text-editor\" data-id=\"2ae2bbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"1465\" data-end=\"1609\"><span style=\"color: #000001;\">Please make sure the package is intact upon receipt before signing for it. If there is any visible damage, inform the delivery person immediately and refuse delivery with a note to Customer Service.  <\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Delivery time\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders are shipped within 1-3 business days from the date of order confirmation and payment.Delivery usually takes between 2 to 7 business days depending on the customer&#8217;s location and the nature of the order.Our official working days are Sunday through Thursday (excluding public holidays).\"}},{\"@type\":\"Question\",\"name\":\"Shipping fees\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Shipping charges are automatically calculated when the order is finalized based on the weight of the products and the customer&#8217;s location.Special offers or free shipping may be offered for orders exceeding a certain amount, and will be made clear in in-store promotions.\"}},{\"@type\":\"Question\",\"name\":\"Order tracking\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"After the order is shipped, the customer will be provided with a tracking number via email or text message to enable them to track the status of the shipment in real time.\"}},{\"@type\":\"Question\",\"name\":\"Shipping responsibility\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is the customer&#8217;s responsibility to provide a correct and detailed shipping address. 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If there is any visible damage, inform the delivery person immediately and refuse delivery with a note to Customer Service.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>_ At Wasla store, we are keen to deliver your orders &#8230; <\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9123","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/pages\/9123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/comments?post=9123"}],"version-history":[{"count":0,"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/pages\/9123\/revisions"}],"wp:attachment":[{"href":"https:\/\/waslanet.com\/en\/wp-json\/wp\/v2\/media?parent=9123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}